Tel.: 003211766062

stephan@doukhopelnikoff.com

Belgium, 1080 Brussels

Koolmijnenkaai 60

Sensitive points

1. stay in control of your emotions;
2. If you get angry, stay in control of your anger but tell it in a diplomatic way to the other party;
3. Sincere communication between parties is an important part of efficient negociating; so you need to communicate that they made you mad; they just don’t know;
4. Show enthousiasm; show you really want something; that you love it!
5. Don’t laugh with/at the other party; never try to hurt!
6. Be assertive; it is essential; you can clear yourself what you want without hurting the other person; it takes courage to make clear what you want;
7. Failure / setbacks are part of life and consider them as lessons;